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  1. Progressive dialer software for calling process

    Progressive dialer considers a specific measure of tweaking to coordinate the speed of your call centre, guaranteeing that you won't have too many abandoned calls, nor will you have too many inert...
  2. Interactive voice response or IVR system for call center

    A well-designed IVR software system can help boost customer satisfaction and improve the operations and KPIs of contact centers. An efficient interactive voice response system can help prevent...
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